Coles Katoomba

Village, 34 Parke St, Katoomba NSW 2780, Australia 4.1 (1,064 reviews)

Coles Katoomba is a supermarket located at Village, 34 Parke St, offering a wide range of groceries, fresh produce, bakery items, and household essentials. Open daily with convenient services like in-store shopping, pickup, delivery, and accessible facili

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Supermarket

Groceries & essentials

34 Parke St

Katoomba NSW 2780

+61 2 4780 8500

Contact number

6 AM - 10 PM

Daily opening hours

4.1 / 5

Based on 1,064 reviews

Free & Paid Parking

On-site & accessible

Store Overview

Located at Village, 34 Parke St in Katoomba, this supermarket offers a broad selection of groceries and household items, serving the local community and visitors in the Blue Mountains area. The store features amenities such as free and paid parking, accessible entrances and restrooms, and a bakery section, supporting both convenient and inclusive shopping experiences. Operating daily from early morning until late evening, it caters well to varied schedules.

Shoppers recognize the store for its fresh produce and well-stocked shelves, with a particular emphasis on quality seafood and pantry staples. While some customers note the pricing can be on the higher side, many find the range and freshness justify the cost. Convenience is enhanced by multiple shopping options, including in-store pickup, delivery, and no-contact delivery services, accommodating different preferences and needs.

The location benefits from proximity to other retail options such as Woolworths Katoomba, ALDI, and Blue Mountains Food Co-op, making it part of a larger retail hub. Feedback on service is generally positive, with mentions of helpful staff and a clean, spacious layout, though occasional reports indicate variability in customer interactions and challenges with the online ordering system.

What Visitors Say

4.1

1,064 reviews

100%

69%

27%

13%

Summary Based on 1,064 Reviews

Coles Katoomba is recognized for its wide product range, fresh produce, bakery offerings, and generally well-maintained store environment. Shoppers appreciate the convenient parking and accessibility features that support an easy shopping experience. Service is mostly positive, with occasional reports of staff interactions varying by shift. Some customers find prices slightly higher compared to nearby options, but often note the quality of fresh items as a counterbalance. A few reviews mention issues with online ordering and the absence of an in-store butcher, reflecting areas for potential improvement.

Fresh produce and quality bakery Accessible layout with ample parking Helpful staff generally noted Occasionally inconsistent customer service Prices sometimes seen as higher than competitors No in-store butcher available Online ordering system limitations reported

What Shoppers Value Most

Wide variety of groceries and pantry staples
Fresh produce and quality bakery selection
Convenient parking and good accessibility features
Multiple shopping options: in-store, pickup, and delivery
Clean and spacious store layout

Considerations Before Visiting

Some variability in customer service quality
Prices may be higher compared to local competitors
Lack of an in-store butcher section
Reports of challenges with the online ordering system

Store Highlights

Wide Product Range

Fresh produce, bakery, pantry staples, and household items all in one place.

Accessible Facilities

Wheelchair-friendly entrance, parking, and restrooms for comfortable visits.

Flexible Shopping Options

In-store shopping, pickup, and no-contact delivery available for convenience.

Helpful Customer Service

Generally positive staff interactions, with attention to customer needs.

Amenities & Services

No-contact delivery

Delivery

In-store pickup

In-store shopping

Onsite services

Great produce

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Bakery

Food

Restroom

Quick visit

Plastic bags

Credit cards

Debit cards

NFC mobile payments

Free parking lot

On-site parking

Paid parking lot

Plan Your Visit

Open Now Closes 10:00 PM

Monday	06:00 AM - 10:00 PM
Tuesday	06:00 AM - 10:00 PM
Wednesday	06:00 AM - 10:00 PM
Thursday	07:00 AM - 10:00 PM
Friday	06:00 AM - 10:00 PM
Saturday	06:00 AM - 10:00 PM
Sunday	06:00 AM - 10:00 PM

Best Times to Visit

Least busyEarly mornings (6–9 AM)

ModerateLate afternoons (4–6 PM)

Most busyMidday lunch hours (11 AM–3 PM)

Weekend peak10 AM–4 PM both days

Pro Tip: Use the free on-site parking early in the day and consider weekdays to avoid longer wait times common around lunch hours.

Store Photos

Frequently Asked Questions

Coles Katoomba operates daily with hours generally from 6:00 AM to 10:00 PM, except for Thursdays when it opens at 7:00 AM. These hours provide flexibility for early morning and late evening shopping needs.

Coles Katoomba provides both delivery and no-contact delivery options, along with in-store pickup to accommodate various shopping preferences. However, some customers have reported occasional issues with the online ordering system, so it may be advisable to allow extra time for order processing.

The store is equipped with wheelchair accessible entrances, parking, and restrooms. This ensures that shoppers with mobility needs can navigate the store more comfortably and with ease.

Customers can find free on-site parking and a paid parking lot near the store. This variety provides options depending on the shopper’s duration of visit, with convenience for quick stops or longer shopping trips.

Coles Katoomba features a bakery and a good selection of fresh produce, food staples, and pantry essentials. The store’s spacious layout and well-stocked shelves contribute to an overall positive shopping experience, especially for fresh goods like seafood.

Most shoppers praise the helpfulness and kindness of staff, with several noting positive experiences during busy hours. That said, occasional reports of unhelpful or rude interactions have been mentioned, which suggests that service quality may vary at times.

Plastic bags are available for customers, but shoppers are encouraged to bring reusable bags if possible. This aligns with broader environmental initiatives and in-store practices aimed at reducing plastic use.